Submitting Extracts to Wilderlab

 
 

We want to make the submission process as smooth and reliable as possible. Please follow the guidelines below to ensure your extracts are compatible with our processing pipeline and meet the volume requirements for our assay panels.

 

Plate Format & Sample Preparation:

  • Sample requirement: Up to 94 extracts allowed on a plate (including controls) to allow for 2x Wilderlab internal controls. 

  • Submission format: Submit extracts in barcoded ThermoFisher Matrix tubes. We will also accept plates with strips lids upon prior approval.

    • Wilderlab will send empty racks of matrix tubes free of charge upon request. An 8-channel decapper can also be loaned out upon request. Please reach out for more information.

  • Volume requirement: Each well must contain at least 80 µL of extract to run the full panels.

  • Dilution: To reach volume requirement, extracts can be diluted using PCR-grade water or TE buffer (0.1 mM EDTA, e.g., the IDT formulation). Wilderlab will dilute

  • Controls: Wilderlab adds a positive and negative control for PCR but we highly encourage including your own extraction controls on the same plate to provide context and quality assurance for your run.

 

Required Documentation:

To accompany your extracts, please ensure the following documentation is completed:

  • Pre-extracted DNA template: Download the pre-extracted DNA template and fill in required metadata. Use our submission portal to submit the extracts before sending them to us. We will not be able to analyse the extracts until they have been submitted.

  • Buffer Safety Data Sheet: Include the current Safety Data Sheet (SDS) for the buffer used to store or dilute your extracts. This should match the buffer listed on the Manufacturer’s Declaration.

    • Place a clearly visible copy of the Manufacturer’s Declaration and SDS on the outside of the shipment and provide electronic copies to your courier where possible.

International Shipments:

  • Manufacturer’s Declaration: If sending extracts internationally to New Zealand, a Manufacturer’s Declaration template will be provided for each plate or job after submission through the portal. Complete the highlighted shipment-specific sections and place the declaration on your organisation’s letterhead. We also suggest providing an electronic version of this declaration to your international shipping service. If you are sending multiple jobs or racks of samples in a shipment please include the Manufacturer’s Declaration for each job. You can also use the MD template provided here.

    • The declaration must accurately identify the buffer used for your extracts. Our template references IDT TE Buffer, but this must be updated if your extracts are stored in a different buffer.

  • Packing Slip: Each package needs to have a packing slip outlining the contents of the package to make the customs clearance process smoother. If submitting multiple jobs include the total number of samples across all jobs as shown in the template here.

  • Commercial Invoice: Each package also much have a commercial invoice. This outlines the total amount of samples being sent and the commercial value so there are no duties and that the samples are for research purposes only. If submitting multiple jobs include the total number of samples across all jobs as shown in the template here.

Download Pre-extracted DNA Submission Template
 

Shipping Instructions:

  • Packaging: Place extracts in a chilly bin or insulated shipper with sufficient ice packs to keep them cool for the full duration of shipping. Please do not ship samples on dry ice, as this may increase customs clearance requirements and transit time.

  • Commodity code: If a commodity code is required for customs, please use: 3822.19.0080

  • International shipping documents: Ensure the Manufacturer’s Declaration, buffer SDS, packing slip, and commercial invoice are attached to the outside of the shipment and uploaded to the courier’s online shipping portal where available.

*We recommend using DHL for international shipments.

Once your shipment has been booked, please email the tracking number and copies of all shipping and customs documents to orders@wilderlab.co. This allows our logistics team to monitor the shipment and assist from our end if it is delayed or held by customs.

Please contact orders@wilderlab.co before shipping if you have any questions about completing the declaration or customs documentation.

  • Shipping address by region:

    • Australia → Send to Wilderlab Sydney, AU Office

      Suite 2503, 101 Grafton St
      Bondi Junction
      NSW 2022
      Australia

    • All other regions → Send to Wilderlab Wellington, NZ Office

      Level 2, 129 Park Rd
      Miramar
      Wellington 6022
      New Zealand

    ***NOTE: Wilderlab is not responsible for lost, damaged, or contaminated samples during shipping

 

Upon Arrival & Storage:

  • Extracts are logged on arrival and cross-checked against your manifest.

  • Extracts are retained for up to three years to enable reprocessing or future panel additions without re-submission.

 

Invoicing:

After we receive your submission through our portal, we will send an invoice to the billing address on file. See pricing below for analysis of each extract:

  • Basic Analysis: $192 NZD / $174 AUD / $114 USD / 83 GBP

  • Comprehensive Analysis: $307 NZD / $278 AUD / $182 USD / 139 GBP

Extract return:

We offer extract return for a flat fee regardless of sample quantity. Wilderlab will only ship extracts to the following countries: United States, Australia, New Zealand. If extract return is required to another country, the customer is responsible for shipping cost and import/customs requirements.

  • Extract return fee: $300 NZD / $300 AUD / $500 AUD

*If further analysis on extracts is required, please keep sample volume needed and only send Wilderlab aliquots.

 

Important notes:

***Contamination notice: While Wilderlab follows stringent contamination control protocols within our facility, we cannot be held liable for contaminants introduced prior to arrival, including during extraction, plating, or shipment.

Results notice: No online report will be generated for extract analysis. You will receive a csv file of your results but will not be able to view the data on our Explore page.