Submitting Extracts to Wilderlab

 
 

We want to make the submission process as smooth and reliable as possible. Please follow the guidelines below to ensure your extracts are compatible with our processing pipeline and meet the volume requirements for our assay panels.

 

Plate Format & Sample Preparation:

  • Plate type: Submit extracts in a standard PCR plate sealed with PCR strip lids (not adhesive films).

  • Volume requirement: Each well must contain at least 50 µL of extract to run the full panels.

  • Dilution: Extracts may be diluted using PCR-grade water or TE buffer (0.1 mM EDTA, e.g., the IDT formulation) to reach the required volume.

  • Controls: Wilderlab adds a positive and negative control for PCR but we highly encourage including your own extraction controls on the same plate to provide context and quality assurance for your run.

 

Required Documentation:

To accompany your extracts, please ensure the following forms are completed:

  • Pre-extracted DNA template: Download the pre-extracted DNA template and fill in required metadata. Use our submission portal to submit the extracts before sending them to us. We will not be able to analyses the extracts until they have been submitted.

  • Manufacturer’s Declaration (MD): If sending your extracts to New Zealand internationally, an MD template will be sent to you after sample submission through the portal. Please fill in the highlighted sections with shipment specific information leaving everything else as is. Make sure it is clearly visible on the outside of your shipment. We also suggest providing an electronic version of this declaration to your international shipping service.

Download Pre-extracted DNA Template
 

Shipping Instructions:

  • Packaging: Place plates in a chilly bin / insulated shipper with sufficient ice packs to keep them cool for the full duration of shipping. We advise against shipping with dry ice.

  • Labeling: If sending to New Zealand internationally, ensure the Manufacturers Declaration is attached to the outside of the box and online if available on freight website. *We recommend using DHL for international shipments. Please reach out to us for questions regarding on how to correctly declare samples for customs.

  • Shipping address by region:

    • Australia → Send to Wilderlab Sydney, AU Office

      Suite 2503, 101 Grafton St
      Bondi Junction
      NSW 2022
      Australia

    • All other regions → Send to Wilderlab Wellington, NZ Office

      Level 2, 129 Park Rd
      Miramar
      Wellington 6022
      New Zealand

      Note: After shipping, please email us with your tracking number so we can ensure timely receipt and check-in.

    ***NOTE: Wilderlab is not responsible for lost, damaged, or contaminated samples during shipping

 

Upon Arrival & Storage:

  • Extracts are logged on arrival and cross-checked against your manifest.

  • Extracts are retained for up to three years to enable reprocessing or future panel additions without re-submission.

 

Invoicing:

After we receive your submission through our portal, we will send an invoice to the billing address on file. See pricing below for analysis of each extract:

  • Basic Analysis: $178 NZD / $160 AUD / $102 USD

  • Comprehensive Analysis: $298 NZD / $270 AUD / $170 USD

 

Important notes:

***Contamination notice: While Wilderlab follows stringent contamination control protocols within our facility, we cannot be held liable for contaminants introduced prior to arrival, including during extraction, plating, or shipment.

Results notice: No online report will be generated for extract analysis. You will receive a csv file of your results but will not be able to view the data on our Explore page.